Aldenville Credit Union

Very
Satisfied

Somewhat
Satisfied

Somewhat
Dissatisfied

Very
Dissatisfied

Member Services
Representatives

Telephone
Representatives

Loan
Representatives

Dear Member: Being dedicated in providing our members with quality service, convenient access, and products needed by you to realize your financial goals, the Board of Directors, Management and employees of the Aldenville Credit Union ask you take a few minutes to answer the following questions. Your participation in this survey is crucial! Please respond to each question by clicking the appropriate response or filling in the blank. Thank you!
1. Please rate your satisfaction level with our service staff.

2. How do you conduct most of your business with the Credit Union?

		Lobby/Teller Window
		ATM
		Home Banking/Computer
		Automated Telephone Banking
		By Mail
		Telephone – live contact

3. At which ACU branch do you conduct most of your business?

		Main Office – 710 Grattan Street
		Branch Office – White Birch Plaza
		Hampden County Correctional Center (Open to Sheriff’s Dept. Staff only)
		Southwick Office – 515 College Highway

4. Based on the service you receive at ACU, would you recommend membership to a friend or family?

yes

5. Have you recommended ACU to a friend or family member?

yes

6. With how many financial institutions do you currently have a relationship?

7. How old were you on your last birthday?

8. How long have you been a member of the ACU?

9. What is your home Zip Code?

-

10. What service(s) would you like the ACU to offer?

11. Where would you like to see the ACU open a branch office? (Please be specific.)

Thank You!